Reference

What You Agree To When You Use d300m

These terms set out how your account works, what we expect from you, and what you can count on from us. Using d300m to deposit via DANA, OVO, or GoPay, access the lobby, or contact our support team means you accept these conditions as…

Account access by eligible regionDANA · OVO · GoPay wallet rulesFair use and conduct policyChanges notified via account dashboard
d300m What You Agree To When You Use d300m
CONTACT FOR TERMS

Reach Us About These Terms

Questions about what these terms mean for your account, or a request to review a decision we made, goes straight to our support team. You can reach us via live chat in the lobby, or by email for written records. Players in Palembang and across Indonesia receive responses in the same queue — there is no regional delay.

Team online

Live Chat

Open the lobby, tap the chat icon, and connect with our team directly. Available during lobby hours for account and terms queries.

Email Support

Send your query with your account ID to our support address. Email is the right channel when you need a written record of a terms decision.

Account Dashboard

Term-change notices, account status updates, and verification requests all appear inside your dashboard. Check there first before contacting support.

HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Rights Under These Terms

We take a few concrete steps to keep your account and data safe. SSL encryption covers every session — login, deposit, and withdrawal flows all run over it. Your personal data is held only as long as your account is active or as required for compliance purposes; we do not sell it or share it with third parties outside of standard payment processing via DANA, OVO, or GoPay rails. To request a data correction or account closure, contact support via live chat or email with your account ID.

SSL on Every Session

Every page, login, and payment flow on d300m runs over SSL. Your DANA, OVO, or GoPay credentials are never visible to us — they go directly to the wallet provider.

Data Retention Policy

We keep your account data while your account is open and for the period required by applicable compliance rules. After closure, personal data is deleted or anonymised on schedule.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve lobby navigation. You can manage cookie preferences in your browser settings at any time.

Request Your Data

You have the right to request a copy of the data we hold on your account, or to ask for corrections. Email or live chat support with your account ID to start that request.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover what most accounts run into. For anything not listed here, our support team is the right next step.

Account access is available where local law permits. You must confirm you are eligible under the laws of your region before opening an account and using deposit methods like DANA or GoPay.

No. Your deposit wallet must be registered in your own name. Using a wallet belonging to another person violates our account terms and may result in a suspension and withdrawal review.

A notice appears in your account dashboard before the change takes effect. Continuing to use your account after that notice means you accept the updated conditions.

Contact support via live chat or email with your account ID. We will process the closure and release any remaining wallet balance through your registered payment method after identity confirmation.

Identity confirmation is a standard compliance step that applies to all withdrawal requests. It is not a penalty — it protects your account and ensures funds go to the correct person.

Reach out to support via live chat or email with your account ID. We will locate the data we hold and respond to correction or deletion requests within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.